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You may cancel your contract within two weeks without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first installment), and also does not fulfill our obligations in accordance with § 312c Section 2 BGB in § 1 Sections 1, 2 and 4 BGB-connection necessary in accordance with § 312e Section 1 Clause 1 BGB in association with § 3 BGB Information Regulations. The revocation period is sufficient to send the revocation or thing.

Please contact us if you want to return something, we will send you a free ticket for your return package, or let the program pick with you.
To facilitate the assignment, we ask for your customer or invoice number.

The revocation must be sent to:

Zelte Roszbor GmbH
Schwalbenweg 3
D-85051 Ingolstadt
Fax:. +49 (0) 841/78189

In the case of an effective cancellation the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the performance received whole or in part only in a deteriorated condition, you must pay us compensation for the value. With the release of things this does not apply if the impairment is only on the test - as they would in a retail store - is due. For a determination by the proper use of the goods you do not have to pay compensation.
Transportable items are to be returned at our risk. You have to bear the cost of return if the delivered goods ordered and if the price of the commodity is the sum of not exceeding 40 euros or if you are at a higher price the thing is not at the time of the cancellation, compensation or an agreement agreed part payment provided. Otherwise, the return is free of charge. Non-transportable goods will be picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, for us, with their reception.

In the case of a refund you will receive the money by bank transfer or refund by sending a V-checks. We ask for this when returning your bank reported.
If you do not wish to / n replacement item, we will refund the invoiced amount immediately again.
We give bears solely to transactions to be concluded between a natural person for purposes which are neither commercial nor their independent vocational activity may be attributed to the legal right of return, at a distance.
The right is no other agreement, and without prejudice to other statutory provisions
not for subsequent contracts:

Goods which are specially made to customer specifications / are or are tailored to personal needs of the customer. And for product / s which is not due to their condition for a return suitable / are, or can spoil quickly or whose expiration date has passed.
End of the cancellation.